Contact Center Quality Assurance
IngestAI's Conversational Analytics tool, powered by Generative AI, automates compliance and quality assurance for agents. It scrutinizes each call to ensure adherence to the playbook and assesses performance against key performance indicators. Enhance your sales and customer retention with uniform guideline compliance and tailored conversation scores. Our secure, customizable solution adapts to your specific assessment protocols and unique business needs.
Automated Support Translator
Elevate your customer support by offering multilingual translation, streamlining communication without the need for specialized teams. Our solution integrates seamlessly with your current email, chat, and messaging systems, accommodating both text and voice. Deliver personalized support in your customers' preferred language, breaking down barriers and broadening your global reach. This approach not only heightens customer satisfaction but also drives growth more costeffectively than conventional methods. Versatile and customizable, our solution fits your specific needs, whether deployed in the cloud or onpremises, enabling accessible and efficient worldwide customer service.
AI-Powered Chatbots
The IngestAI Assistant transforms customer support by integrating AIdriven voice and text chatbots, moving away from cumbersome traditional menus. Leveraging cutting-edge AI, it offers a nuanced understanding of and response to human language and emotions, significantly enriching customer interactions. Its user-friendly platform allows for swift setup and delivers insights into customer preferences and satisfaction levels. By automating standard inquiries, IngestAI enhances operational efficiency and, through personalized, empathetic engagement, elevates customer satisfaction.
Legislative Tracking powered by Generative AI
Ensure your company receives real-time updates. In today’s fast-paced business environment, keeping abreast of legislative changes is crucial for risk mitigation and compliance. Our service leverages Generative AI to scrape governmental websites of your choice to track and analyze legislative updates, ensuring that your company receives real-time updates on new documents, laws, and amendments.
AI-powered Search for Enterprise
Intelligent enterprise search leverages cutting-edge AI technologies such as Natural Language Processing (NLP), semantic search, and Machine Learning (ML) to provide an engaging and efficient search experience across multiple content sources. It empowers organizations with a unified access point to both structured and unstructured data, enabling them to enrich, analyze, and streamline information retrieval.
AI-powered FlexBoard
Welcome to FlexBoard, an AI-powered, customizable project management solution designed to transform the way teams collaborate, manage tasks, and streamline workflows. From initial login, users are introduced to a flexible platform where they can assume various roles—admin, manager, developer, and more—tailored to fit the unique needs of their organization.
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